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Hilton Adelaide: Pioneering Sustainability Through Carbon Neutrality, local sourcing and Community Management
● Situated in South Australia, Hilton Adelaide is one of the best hotel facilities (Cave et al., 2020, p. 1).
● The chosen CSR strategy includes the "Carbon Neutral Meetings Program" and additionally the other practices include "Local Food and Beverage Sourcing”, “Hilton Honours Event Planner Program”, and “LightStay Program” (Hilton, 2024).
● Hilton Adelaide's carbon-neutral meetings program integrates the triple-bottom-line objective of environmental, social, and economic values (Liao, 2023 , p. 3)
Environmentally, the program covers emissions, purchasing carbon credits, serving local food and wines, and decreasing the emission contribution from food transportation. Thus, Hilton Hhonors "Event Planner Program” is socially beneficial as it motivates the planners, helps to strengthen customers’ retention, and contributes to the development of local farming. From a business perspective, such measures gain environmentally aware clientele and entities, improving the hotel’s positioning and increasing income.
The “Carbon Neutral Meetings Program” that has been introduced in Hilton Adelaide also helps in pursuing the “triple bottom line strategy" as it has contributed to the environmental aspect by purchasing carbon offsets while helping the local farming community by sourcing food locally to attract and engage environment-aware clientele that in turn has contributed to the organisation's economic performance.
This improves the standard of the hotel, reduces the emission of greenhouse gases and increases the involvement of the community thus increasing the competitiveness of the hotel. Speaking of feasibility analysis, it is possible to state high opportunities because of the growing interest of all companies in worldwide sustainable development and existing possibilities to trace carbon usage and implement local sourcing both effectively and cheaply. It facilitates Hilton Adelaide to continue its sustainability efforts by offering ecological, social, and economic advantages.
● LightStay is Hilton’s sustainability performance management that aims at tracking, assessing, and controlling the negative effects of its facilities.
● Initially released in 2009, it covers all aspects of sustainability measurement in a single platform through balancing several indexes (Zientara et al., 2020 , p. 3).
● Going by the Hilton highlight alone, one would deduce that the program does work and that the firm has reduced carbon intensity by 30% and water usage by 22% against the base measure (Labriz, 2024).
Before all, it can be stated that the application of LightStay has a very positive impact on the environment. In a homogeneous manner, efficiency of the energy and water, plus waste minimization have remained an outstanding aspect in Hilton's facilities and have been instrumental in the global sustainable goals such as emissions. From the economic saving point of view, the program helps hotels to cut down the costs of the same resources to enhance their quality.
For instance, while refraining from energy usage will proportionately result in low bill tariffs on energy, a reduction in the production and use of wastes will also result in low charges on disposal. As far as the last criterion of feasibility is concerned, it is founded on data capture and reporting and therefore it ensures
This means that the hotels' sustainability reporting is incorporated into the system whereby it is transparent to the public. It assists properties in monitoring and managing their performance pertaining to various sustainability indicators and in the application of change. These can be offset by using this data lead strategy to proactively work through the improvement of the KPIs and benchmarking against other properties.
Therefore, LightStay is a reasonable and efficient plan assisting Hilton to advance the company's commitments to sustainability without causing overwhelming organisational management and expenses.
● As for the particular case of Hilton Adelaide, it is suggested that this company should continue implementing such sustainability practices to implement business (Calisto et al., 2021, p. 3)
● It further enhances the developmental roles of measurability and communicability of sustainability performances by maintaining feasibility (Labriz, 2024).
● The potential future strategic continual plans could be more local procurements, and the constant increase of awareness among the employees and the communities about sustainability (Zientara et al., 2020 , p. 4).
Environmental Impact: Aimed at the Carbon Neutral Meetings, the actual carbon emissions are offset, which corresponds to the efforts towards advancing global sustainability. Consuming local food is another measure that cuts emissions of food transport and LightStay has continuously enhanced energy, water, waste, and carbon year after year which can yield large environmentalisms.
Social Impact: In addition, acquiring inputs locally cuts the production cost, thus, providing a better income to farmers and other business investors in the local market. The Hilton Honour Event Planner also creates more value for the clients and is a positive way of urging efficient event planning. In addition, these aroused authorities call for positive social impacts which are practised in the aspect of sustainable development.
Economic Impact: These sustainability strategies assist Hilton Adelaide to create value that pushes them ahead of rivals since sustainability is cherished by consumerism and the business arena. Local sourcing comes with merits especially as it relates to the impact that is needed in the local economy apart from the positive connection that can be found on the quality and sustainability of the hotel. The LightStay program through which future costs of energy, water, and waste are saved from being spent is accompanied by the enhancement of the financial structure.
Calisto, M. de L., Umbelino, J., Gonçalves, A., & Viegas, C. (2021). Environmental Sustainability Strategies for Smaller Companies in the Hotel Industry: Doing the Right Thing or Doing Things Right? Sustainability, 13(18), 10380.
Cave, B., Lilly, R., & Hong, W. (2020). The effect of co-crystallising sulphides and precipitation mechanisms on sphalerite geochemistry: A case study from the Hilton Zn-Pb (Ag) deposit, Australia. Minerals, 10(9).
Hilton, (2024). Hilton Adelaide. https://www.hilton.com/en/hotels/adlhitw-hilton-adelaide/.
Labriz, H. (2024). Travel with Purpose HILTON 2021 ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT. https://esg.hilton.com/wp-content/uploads/sites/3/2022/06/2021-ESG-Report.pdf
Zientara, P., Bohdanowicz-Godfrey, P., Whitely, C., & Maciejewski, G. (2020). A Case Study of LightStay (2010–2017)—Hilton’s Corporate Responsibility Management System. Energies, 13(9), 2303.
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