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HLTWHS002-FOLLOW SAFE WORK PRACTICES FOR DIRECT CLIENT CARE
  • 2

  • Course Code:
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  • Country: Australia

Task

HLTWHS002-FOLLOW SAFE WORK PRACTICES FOR DIRECT CLIENT CARE

Activity 1A

1.    List FOUR organizational policies related to WHS

●    Policies for maintaining the objectives for health and safety standards.
●    Policies for meeting health and safety aims
●    Policies for reviewing and reporting the health and safety standards as relevant
●    The basic responsibilities of managers and other staff members are to ensure accountability (Furci & Sunindijo, 2020).

2.    List FOUR organisational procedures related to WHS 

●    Organizational procedure towards managing aggressive behaviour in the workplace.
●    Organizing evacuation systems for emergency purposes.
●    Making regular inspections and monitoring procedures for maintaining workplace safety measures (Knobel & Naweed, 2023). 
●    Regular training and reviewing of training and development programs as per compliance with WHS standards.

3.    List FOUR things’ employers should do to provide safety for their staff

●    Ensuring that the workplace is safe and the employees are comfortable.
●    Maintaining safety machinery and other materials in the workplace.
●    Providing better training and development to the employees to work safely and comfortably (Dziuba et al., 2020).
●    Creating a suitable environment and promoting safety maintenance. 

4.    List FOUR procedures followed by staff related to infection control in the healthcare sector.

●    We are maintaining regular handwashing and sanitization procedures. 
●    Proper disposal and utilization of PPE like gloves, gowns, and utilized masks. 
●    Also assuring safe disposal of sharp objects or other clinical waste materials and presenting contamination and any spreading of infection (Brooks et al., 2021). 
●    Regular basis cleaning and disinfection of surfaces which manage any spills from body or blood. 

Activity 1B 

1.    Identify a hazard from each of the following categories and explain how you would report and record them according to work place procedures.

Environmental

Hazard: There is a risk of wet floors in a corridor which pose a slip and might cause a threat of fall risk.

Reporting shall be done for the wet area based on proper maintenance of the department by the supervisor and following a form based on the details of time, location, and nature of the hazard (Pati et al., 2021).

Recording the hazard in the workplace seems to be acted for rectifying the issue and their hazard.

Consumer-based

Hazard: A client showing aggressiveness 

The reporting shall be done for this incident to my immediate supervisor in case of any personal security requirement. The use of a designated incident report based on the client's behaviour or any potential trigger should be taken immediate action (Pati et al., 2021). 

The recording shall be done by registering the client incident in the client’s file and the workplace incident reporting to ensure a better review of the appropriate team. 

Staff based

Hazard: Any staff member who operates machinery without any prior training

The reporting shall be done for the issue to the supervisor based on health and safety concerns. The lack of training and potential risk factors is involved in incident reporting form. 

Record of the incident in the workplace regarding workplace safety should be ensured based on the staff members' behaviour and receiving the necessary training. The completion of the employee's training should be recorded in a File. 

People-based

Hazard: Some of the visitors are noticed to bring their pets into non-designated areas causing rapid spread of allergies infections or accidents in public. 

Reporting the Information from the visitors based on the policy should be informed to the supervisor to make certain policies against bringing of pets into such areas.

Recording of the incident should be done and reported to the supervisor, based on which review, update, or policies the preventive measures should be taken under future consequences. 

Activity 1C

Your Name: XYZ
Client Name: Andrew Smith
Date of the Incident: 10th October
Time of the incident: 21:30

Provide a Description of the situation and any notable behaviours of concern: 

The situation went out of control when the dementia patient tried to hit someone in the residence due to his aggressiveness. Andrew Smith a 71-year-old client living in residential care has been suffering from Dementia. This disorder certainly causes the patient to have behavioural issues and often creates a situation challenging for him and others to be calm in a public place.

The undoubted behaviour of concern was about taking him back to patience and giving him peace of mind. Because of the agitation and disorientation, he began to shout and attempt to harm other residents. He began moving around the cafe, overturning the tables and chairs; this immediately escalated.

Immediately the employees aimed to calm the male down, which they did by talking to him in low tones. They moved him peacefully into a calm room and out of the dining section. Relieved, other residents were also moved to other base areas within the building. The staff provided care to control the aggression of a verbal resident of the facility who presented no harm to other people or himself and made a record of the event for the doctors.

Activity 1D 

1.    Explain the hierarchy of risk control and provide an example for each level.

Elimination
: Remove the risk from the job together to the extent possible. For example, the risk associated with the utilization of a particular chemical compound will most probably be eliminated if the chemical compound utilized is replaced by a safer one.

Engineering controls, isolation, and substitution Risk prevention: To remove the risk find a safer way of doing the task that causes the risk, exclude the people from the risk, and implement engineering controls (Unver & Ergenc, 2021).

For instance, one can use the compound with an equivalent one that has a moderate risk as a way of risk elimination; should not allow employees to come in direct contact with the machines (this is isolation) or you can install fans to regulate the movement of toxins in the air (engineering control).

Personal Protective Equipment (PPE) and Administrative Controls: If the risks cannot be avoided, then the least utilized would be the administrative controls after using the PPE. Some of them are gloves, masks, or goggles (personal protective equipment) and ways to reduce the working time in the contaminated area (administrative controls) (Hu et al., 2023).

2.    Read the organizational procedure, for minimising risk in the case of a spillage of bodily fluid. Make a list of five things you should do if you spill a bodily fluid within the workplace.

I would have incorporated certain steps for spillage of bodily fluid in the workplace.

1. I would make sure to set a demarcation line to ensure that everyone’s safety is observed and that no more articles or people get infected.
2. In order not to get in direct contact with the liquid wear a glove, a plastic apron, goggles, or any other protective gear of your choice.
3. Wipe a spill up with paper towels, and then spread a granular chlorine-releasing agent over it to catch it as well as to help sanitize it. In this case, they have recommended that before cleaning up, one should allow the agent to work for at least 10 minutes.
4. Liberally apply diluted bleach such as 10% bleach to 90% water and should stay wet for at least ten minutes before washing it off.
5. Further wash garments that are contaminated in cold water soak in bleach then wash in hot water with detergent. Discharge articles that have been contaminated by the germ include gloves and paper towels.

Activity 1E 

1.    List FIVE causes of incidents and injuries that occur in the workplace

The five common causes of accidents or injuries occurring in the workplace include: 

  • Trips, falls, and slips: Lack of doors and gates that are left open with no partitions, poor pavement, and any untidy space is dangerous which might cause slipping off the floor (Fu et al., 2020).

  • Manual Handling: Slips, trips, or falls and improper lifting or handling of items lead to Musculoskeletal injuries or from moving heavy products where there is no assistance (Fu et al., 2020).

  • Machinery & Equipment: Accidents are realized when a certain place in a factory has no protective barriers for the machines it has or when the machines are not adequately maintained when in use.

  • Exposure to Hazardous Substances: Mis-haps could be in the form of illness resulting from improper handling of compounds or not wearing the appropriate garments.

  • Workplace Violence: Fights and sometimes fisticuffs, aggressive conduct, and other embarrassing incidences might be a fallout of the fight at work due to conflict explosion among workers.

2.    If the fire alarm goes off, what would be your response as a staff member of an organisation?

If the fire alarm goes off, I would certainly respond as a staff member of any organization in the following steps-

1. Stop Work: Possibly the best way is to shut down all activities in the area to focus on evacuating the people with the main goal being the subsequent carrying out of the rescue operations (Cvetković et al., 2022).

2. Alert Others: I would educate my co-workers and be readily available to help anyone if he or she requires help.

3. Evacuate Safely: Move at a slow pace and do not use the elevator again even if I am only going to the next floor following the correct exit route. Closing doors and windows to avoid the flow of smoke to the other rooms.

4. Come Together at the Designated Area: Proceed to the specified areas and stay there until roll call or any other commands are called (Cvetković et al., 2022).

5. Report: If I have any concerns or if I feel that someone may be missing, I will immediately inform the fire department or emergency services.

Activity 2A- Refer to case study E

1.You will be provided with a piece of equipment. Follow the manual handling procedures provided in the Case Study to lift this piece of equipment and move it to another point in the room, ensuring that risk is minimised throughout the process. 

2. While performing Risk Assessment what are the questions you should ask yourself?


As per the manual handling and ensuring risk minimization, I would ask myself certain basic questions.

1. What is the nature of risk that is associated with the given tasks? I would identify risk factors that may result in the occurrence of accidents when operating the equipment: slippery floors and inadequate lighting.

2. Is it important to know about the huge equipment? It is important to know whether the is equipment massive enough to handle the given tasks effectively.  It helps to decide on the proper manual handling techniques and designates whether more people or devices are necessary.

3. Are there any things that may hinder a subject on this path? I would also check for piles of items or anything else that may lead to tripping or hinder the movement of the equipment.

4. What environmental circumstances exist? If I assessed it right after the cleaning then to ensure that the floor is as non-slippery as possible I would immediately ensure utilization of wet floor signals and increase the lighting.

5. Do I know how to lift and transfer patients properly? I would ensure that I know and use correct postures in lifting preferred items, particularly lifting with my legs while bending the knees and not my back.

6. Is there any other staff of the company or local people around? Record the probabilities as to how their presence can influence the handling procedure and minimize the risks that are involved.
Answering the above questions assists me in effectively handling and reducing risks in the process of transferring the equipment.

Activity 2B- Refer to Case Study D

Refer to Case Study D 

1.Imagine that your supervisor has asked you to complete the following form to identify and report manual handling hazards. Use the information in the Case Study to complete the task


Description of the situation    Jane is a 73-year-old person suffering from moderate mobility issues. She needs assistance to stand up and walk smoothly with a mobility frame. The deteriorating eyesight of Jane causes much difficulty in seeing obstacles. This certainly encounters obstacles because of poor vision. 

Potential Hazards    The potential hazard has its issues which shows that the walk belt has worn out with stitches coming out from it. The buckle also was not able to close smoothly and needed extra effort to secure. The faulty walk belt might fail to lead to any potential injury causing di impairment. This makes it an obstacle for Jane to walk over unseen things. 

Due to her disability, and movement limitation, Jane requires a walk belt to assist her; however, the walk belt is currently in a very bad state, and it has the following risks as mentioned above. The buckle does not work that way and the worn-out stitches mean that the belt can easily break when Jane is using it and this means she can easily fall or be left with no support when standing and sitting.

Moreover, these perils are worse because Jane suffers from bad eyesight, hence chances of coming across something she cannot see, only to fall, or slip are high. To minimize these risks, the defective walk belt must be provided and changed, and the environment surrounding the walk belt should be made almost barrier-free and adequately lit.

Activity 2C- Refer to Case Study E

1.    Complete the first three-columns of the risk assessment template using the information provided. For the fourth column, suggest what control measures you think might be appropriate to minimise the risk of the identified hazard.
 

Area of concern

Identified hazards

Persons at Risk

Control of measures to minimize the risk

Slippery floor

Slip/Skid accidents

Any visitor, staff, residents

Use of non-slippery mats. Increase floor inspections and improve cleaning techniques.

Dim or poor source of lightning

Might triple and fall which causes accidents

Any resident or staff

Replace faulty light source. Use of portable sources of light which might cause illumination of the corridors.

Wheelchairs or moving trolley

Accidents might occur due to slip /skid

Staff or residents

Ensuring trolleys or wheelchairs have non-slippery wheels. Training of staff about the safety measures. Implementing signage and barriers if any.


2.    What are Risk assessment tools used to Give Examples?

Safe working is guaranteed and potential dangers are avoided by following specific assessment procedures that check, analyse, and rate possible risks. Measures such as slippery floors and poor lighting for employees are prioritized for action in Case Study E depending on factors such as risk ratings that employ tools like risk matrices to establish the level of risk of the identified dangers.

Investigation reports record previous incidents intending to identify similarities in cases and improve preventive actions (Meskó & Görög, 2020). The protocol guarantees all risks are considered, for instance, the ‘wet floor’ signs are set, and the lights are functional. Safety audits provide a comprehensive analysis of the state of lighting and hygiene disinfection processes. Measures The identified risks are recorded on the risk assessment forms and the measures to manage them effectively are taken.

Activity 3A 

1.    Give FIVE examples of standard precautions taken in the healthcare industry to prevent infection.

The five examples of standard precautions that should be taken care of in the healthcare industry to prevent infection include: 

  • Hand hygiene: Minimising the circulation of these germs should ensure that everyone washes their hands adequately and regularly uses alcohol-based sanitizer.

  • Personal Protective Equipment: The protective clothing should be used when around the body fluids and objects that may contain the body fluids are abbreviated as PPEs which refer to personal protective gear and consist of gloves, masks, gowns, and eye protectors (Bekele et al., 2020).

  • Safe Injection Procedures: preventing cross infection of diseases which is a common factor in most health care facilities where a patient’s needles and syringes are replaced with freshly sterilized ones.

  • Correct Trash Disposal: The proper sorting of biohazardous waste including sharps waste and disposal of the off similar to its category.

  • Disinfection: While cleaning and disinfecting the rate at which microbial deposits accumulate on the facilities’ surfaces and equipment should be diminished.

2.    Write about the precautions in place at your facility to minimize the risk of COVID-19 infection.

During COVID-19 conditions the precautions that were opted for were as follows: 

1. Mandatory wearing of mask: Everyone within the interior of the workings, whether the staff, the patients, or visitors should wear a mask.
2. Social Distancing: There is also a sitting arrangement accompanied by floor markings to maintain social distance up to the extent that the people are six feet apart.
3. Hand Hygiene Stations: As a result of the practice of proper washing of hands, many hand washing stations are set all over the compound (Induri, et al., 2021).
4. Temperature Checks: In turn, each one of the people existing in the facility, including the personnel and guests, takes a temperature test daily.
5. Enhanced Cleaning Protocols: They always get checked and in general, the practice of washing the surfaces that are most touched often is not a problem.

Maintaining all these precautions can reduce the risk of the COVID-19 pandemic.

Activity 3B

1.    Why are additional infection control procedures required for healthcare staff/visitors during the COVID-19 pandemic?

Due to the relaxation of viral transmission during the COVID-19, more measures are required to be insisted on. Measures that are typically used are not enough as the virus affects organisms through droplet infection and contaminated surfaces. Stringent measures such as wearing masks, social distancing, and washing hands are useful in containing the transmission between employees and guests (Dancer, 2021).

Modern approaches to cleaning procedures and checking the temperature of patients and staff daily contribute to the additional minimization of the threat of outbreaks in the hospital (Dancer, 2021). These measures are crucial to protect vulnerable people, maintain the environment, and guarantee that people will be able to seek medical help without aggravating the situation.

2.    How can HIV, Hepatitis B, and Hepatitis C be passed from one person to another

Three of the key sexually transmitted diseases include HIV, Hepatitis B, and Hepatitis C, and all are transmitted primarily through contact with the blood. Thus, HIV is passed through unprotected sexual intercourse, the sharing of needles, and routes related to pregnancy, such as from mother to child during birth or through breastfeeding (Shih & Liu, 2020).

HB can be transmitted from an infected mother to her newborn or through contact with some body fluids like blood or through sharing needles or having sexual contact. The risk factors that are most frequently associated with hepatitis C are sharing contaminated needles or syringes; sexual transmission and the transmission from mother to child during childbirth. These include Hepatitis B vaccinations, involving safe sex practices, and avoidance of sharing needles.

Activity 3C 

1.    What are additional precautions? Give examples

Adhering to protective measures, for example, intending to get immunity through a vaccine; during safe sex, using condoms, and assuring the sterility of needles by refraining from sharing them or using protectant gear are other practices that would help in preventing the spread of the illness. Hand hygiene is vital, you should use hand sanitizers often and also use soap and water to wash your hands severally (Shih & Liu, 2020).

Also, it limits the transmission of infection-causing pathogens by numerous practices including surface and equipment sterilization besides maintaining workplace hygiene. All of these steps enhance the protection of various ailments In all of these steps, only the cases of flu-like illnesses are enhanced in terms of protection. For example; vaccination on time, using a condom during intercourse, and washing hands frequently among other habits.

2.    What additional infection control procedures are in place to minimize the risk of COVID-19 related infections?

The other measures to control COVID-19 infection include wearing face masks, observing the distance of at least one meter from each other, frequently washing hands with either soap and water or sanitizers, and taking body temperature checks every day in addition to personal protection without interacting with other people (Amato et al., 2020). For the elimination of transmits and the total exclusion of airborne viruses, improved cleaning is included in practices, and top germ concentration areas’ disinfection as well as improved ventilation systems.

3.    When would additional infection control measures be required?

During infectious disease outbreaks, during exposure to highly contagious pathogens, or in special conditions like a hospital, stricter measures have to be taken. These steps are also necessary when new viral variations are identified, or when existing strategies are inadequate to mitigate the disease’s spread (Fennelly, 2020).

Activity 3D 

1.Complete the report form provided using the information given in Cases Study to identify any risk of infection. For the final section, suggest two measures to minimise any risk of infection. 

Refer to Case Study F report
Name of the person reporting: XYZ
Date of report: XYZ
Reason for Report: This report shall provide a better cure for the infection and provide measures to cure wounds.

S
uggested measures to minimize the risk of infection: Ensuring Bob complies with strict hygiene measures to minimize the chances of getting an infection. To suppress the urge to cough and, therefore, also prevent droplets from flying in every direction, you should bring him a mask. Should one encourage healing of the skin and prevent chafing the groin area should be washed and dried frequently. After that, use barrier creams and the correct dressings should be used.

This entails proper hygiene whereby he should ensure that his wheelchair is washed as often as possible, as well as other items that are often in contact with him. Stay alert to Bob’s health and consult a doctor on which action to take regarding his skin conditions and cough. To prevent ending up with more skin breakdown, ensure that he is well hydrated and comfortable and address any other mobility needs that may arise.

Activity 4A 

Refer to Case Study G and report
1.Write a report, using the Hazard report form attached, to your supervisor raising the WHS issues identified in the Case Study. 


To: [Supervisor Name XYZ]
Date: XYZ

In this report, I am narrating an ill event concerning my co-worker, Justin which compromised the WHS regulation by exposing a 65-year-old client called Bill to potential infections as a result of his reduced immunity due to medicine. In cases where Justin is not using the right PPE, changing the gloves between the clients, or does not wash his hands, he is violating key infection control measures.

Moreover, he is not using safe manual handling techniques by lifting Bill with his hands without any assistance tools. Informing these concerns to Justin continues with such risky practices with him unabated. Such behaviours significantly increase Bill’s susceptibility to infections and other forms of harm. It is proactive in ensuring safety measures are adhered to as a method of ensuring maximum safety is provided.

Yours Sincerely
ABC

Activity 4B

1.    What types of workplace safety meetings you may participate in?

Safety Meetings where I might participate at the workplace include team meetings, case management, general information sharing, formal and informal WHS, legislative-mandated health and safety committee, Health and Safety Representatives meetings, and others (Tetzlaff et al., 2021). To state that the described meetings are management meetings, one can focus on the topic of the meetings which is risk evaluation, the process of sharing information and forming safety measures.

2.    What workplace inspections are normally carried out and what should you look for in the inspections?

As per the analysis, it is well understood that usual forecasts of workplace inspections cover aspects like the state of lifting gadgets, manner of safe manual lifting, usage of suitable personal security gear, and compliance with WHS rules (Kekkonen et al., 2021). They should always look for risks, about the state of protective equipment, and cleaners, observe whether or not the place is dealing with infections, and anything that makes the workplace unsafe in general.

3.    Who should be involved in WHS consultations?

The groups of people for WHS consultation should include managers, staff, HSRs, other employees, and many more including pertinent consultative groups like consultative planning or health and safety committee (Simao et al., 2021). Combined with this, having multiple opinions ensures that all necessary safety measures are taken and that people are engaged in developing and implementing WHS measures.

Activity 4C 

Role Play 1- What would you do if

You noticed that a hoist was broken


If I notice any hoist broken, I shall immediately report to my supervisor and assure that it was either marked or tagged out until the broken area was recovered. 

You saw someone lifting something incorrectly.

In such a case I would instantly stop them and offer either guidance or teach them proper lifting techniques to prevent any kind of injury. 

You identified that a resident had the flu.
I would immediately notify the healthcare system team in such cases and would follow certain procedures towards infection control measures for preventing the spread of illness. 

You thought a colleague might be intoxicated.
For any such suspicion where I might see any of my colleagues intoxicated, I would report this issue to my supervisor for further assistance and to ensure better safety in the workplace. 

2. What does contribute to the development and implementation of safe work policies and procedures include?

Some of the ways that could help to develop and implement a safe working environment include being an active participant in the form of safety meetings, one should be able to give constructive criticisms touching on the current safety policies and state areas that need to be enhanced.

It entails recognition of risks that are likely to happen and making sure they are reported and correct action is taken to mitigate them (Provan et al., 2020). Moreover, one can prevent this by training other workers and making sure that supervisors are checking safety strategies, which may include upgrading the measures as necessary and promoting the company’s safety ethos to enshrine legal compliance and report any issues right away.

Activity 5A

1.    Identify and outline three different ways to maintain currency of safe work practices in the workplace. 

1. Workplace System: According to sector requirements and new legislation, frequent changes in the safety management systems must be made. This involves conducting regular audits and ensuring that all paperwork is as current as possible and readily retrievable.

2. Equipment: Ensuring that every equipment is working as it should be by having in place a schedule of preventative maintenance. Daily service and regular check-ups ensure that all the safety measures are followed, and it also helps in prevention of the faults.

3. Processes: Periodically reviewing the safety policies and practices that have been established and making changes for comments that have been made by others, reports of accidents as well as safety legislation. In this way, all the procedures are maintained effectively and consistent with the standards of the industrial safety of workers.

Activity 5B 

1.    Identify the signs and symptoms of stress and fatigue, that you may be experiencing and its negative impacts in the workplace. 

Signs and symptoms of stress and exhaustion include headaches, irritableness, constant fatigue, difficulties in concentrating as well as disturbances in the pattern of sleeping. Pain, stiffness in the muscles, frequent illnesses, and alterations in the eating pattern may be considered physical manifestations (Glise et al., 2020). Stressful events such as severe headaches, stomach aches, feeling overworked and overwhelmed, nervousness, and or depression may have an impact on one’s wellbeing and efficiency in their working environment.

2.    Why is it important to report instances of stress and fatigue at the earliest opportunity?

This means that it is important for one to report signs of stress and fatigue because, in this way, the chances of dealing with the possible complications will always be prevented, thereby enhancing the safety of individuals as well as conserving the safety of the working environment (Riedl, 2022). To conclude, early reporting enhances efficiency as well as reduces risks of making a mistake or having an accident because the affected person will receive assistance as soon as possible, does not get fatigued and the general working environment is made healthier.

Activity 5C

1.    Identify the primary purposes of workplace debriefing sessions and how can positively impact the staff and the organization?

Workplace debriefing sessions serve three main purposes: as a tool to reflect on the events or occurrences that have taken place in the recent past, as a tool of providing emotional support; and as a tool of identifying some of the problematic areas that need to be worked on.

These sessions can prove useful to staff members by making them feel less stressed, having a higher spirit, and creating an encouraging environment (Hebles et al., 2023). Debriefing enhances communication, helps in innovative processes for the organization enhances productivity, and provides a healthier organizational environment.

Project 1

1.    Research and write about the state/territory legislation and how it impacts on workplace regulations, codes of practice and industry standards.

  • State/Territorial WHS Authorities: Ensure that safety laws are put in place and advise on compliance with the same.

  • Rights and Responsibilities: Employers have to follow measures and standards concerning safety at workplaces, they are also supposed to maintain safety at workplaces.

  • Risky Manual Tasks: Rules state that safety equipment must be worn by the personnel and proper handling of instruments is to be followed.

  • Infection Control: Rules call for the provision of measures to contain and prevent the spread of infections as a way of ensuring that the health standards of employees are observed.

Draw safety symbols and their meanings.

2.Draw safety symbols and their meanings, including signs for:
Poisons

 safety symbol for poison
Figure 1: Safety symbol for the sign of poison
(Self-Developed)

Emergency Equipment

 emergency cases safety signs
Figure 2: Safety signs for emergency cases
(Self-Developed)

Personal Protective Equipment (PPE)


 ppe safety signs

Figure 3: PPE safety signs
(Self-Developed)

Special hazards such as sharps, radiation

safety sign for sharp objects  
Figure 4: Safety sign for sharp objects                      

safety sign for radiation
Figure 5: Safety sign for radiation
(Self-Developed)                                          (Self-Developed)

Project 2

1.    Define with an example what is a hazard?
A hazard is something that causes a threat or is potentially harmful. For example, a wet Floor in a workplace can be a hazard that might lead to slipping and people might fall. 

2.    Briefly explain the safety considerations required when working in a home-based environment, including

The policies are as follows: 

●    Rights and Responsibilities: The employers as well as every employee in the company must adhere to the given measures and the customers should also be informed about them.

●    Guarantee that smoke possesses alarms, alongside the guaranteeing of the machines’ appropriate upkeep with the correct update of a fire outbreak. Never pack the sockets and always make sure that the articles that can easily catch fire should not be near the heat sources. The target groups of the various populations at risk due to the
causes include the children and the elderly people.

●    Risks to One's Personal Safety: To prevent falls on the rugs it is advised that the moving rugs be secured; there should also be enough lighting (Hebles et al., 2023).

●    Infection Control: In prevention, of infections wash the hands often and wipe the surface often with water and soap, or any antiseptic solution.

3.    Drawing on you own knowledge and experience, suggest one basic practice which incorporates fundamental knowledge of the muscoskeletal system which will help to minimise the risk of injury to yourself and client.

Musculoskeletal practice: With the use of proper techniques like bending of knees and keeping the back straight, the strain can be minimized and the injury can be prevented. 

4.    Outline the steps you would follow for one emergency procedure in place within your current organisation or one you are familiar with.

For emergency fire evacuation we need to

●    Set alarm
●    Evacuate area immediately
●    Assemble in a fixed meeting point
●    Report to certain emergency services and account to all the personnel


Case Study A
Your Name: XYZ
Client Name: Andrew Smith
Date of the incident: Residential area
Time of the incident: Tuesday 10th October 21: 30


Describe the situation: Andrew Smith a 71-year-old client living in residential care has been suffering from Dementia. This disorder certainly causes the patient to have behavioural issues and often creates a situation challenging for him and others to be calm in a public place. 
How did you respond to the situation: I responded to the patient very calmly and using simple and sober language? Maintaining eye contact and reassuring engagement in the activities he makes, I tried to reduce his anxiety. 
Any other comments: However, controlling his physical action of hitting people took much time to control, which might have caused the accident. 

Case Study E

Area of concern

Hazards identified

Person at risk

Actions to be taken to minimize the risk

Slippery floor

Slip /Skid Hazard

Residents, visitors, and staff

Using of “wet floor” signs

Dim or poor lightning source

Trip Hazard

Staff or any residents

Repairing of light

Maintaining a cleaning policy or protocol

Slippery surface

Any staff or residents

New cleaning method or following basic pattern.


Case Study F

Name of person reporting: XYZ
Date of report: XYZ
Reason for report: To maintain safety measure
Measures to minimize the risk of infection: Certain measures like struct hygiene, regular cleaning, and disinfection, and proper dressing of wounds or infected areas. 

Case Study G

Workplace Violence Incident Reporting Form
Date: XYZ
Hazard Report Number: XYZ
Reported By: Name: XYZ, Position: Support worker
Reported To: Name: XYZ, Position: Supervisor
Site Location: At the healthcare centre
Subject: Workplace Hazard
Description of Hazard: Justin’s failure to hand hygiene practice might cause the spread of diseases and potential injury to Bill or any other person in the surroundings with low immunity. 
What needs to be done? : Informed the manager or supervisor, they would take certain actions. 
Signature: XYZ, date: XYZ
Copy Given to: Manager Signature: XYZ
Communication Meeting Signature: XYZ

Workplace Violence Incident Reporting Form: 

Name: XYZ
Date: XYZ
Telephone Number: XYZ
Written Document
Healthcare centre
Name: Justin
Employee
Name of Victim: Bill
No physical violence occurred, only safety measures were not undertaken
I informed the supervisor and strict measures were taken against the victim
English
No act of violence occurred only the individual was not following safety protocols which might be hazardous for other surroundings. 

 

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